Our Property Management Services

For renters and homeowners, our Residential Property Management Services ensure the highest standard of living.

Setup and Evaluation

• Perform detailed inspection and documentation of the interior and exterior including photos with property owner.
• Offer recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good Return on Investment.
• Gather data on rental rates in the area and work with owner to determine the optimal rental rate.
• Discuss with owners the pros and cons of different policies.
• Install a lock box.

Market the Property for Rent

• Coordinate preparation of home for rent.
• Create advertisements, some of the mediums commonly used are:
• Rental listing websites: Zillow, Trulia, etc.
• Provide a 24-hour assistance where prospective tenants can find detailed information about the listing.
• Help prospects with questions and coordinate viewings.
• Showings available for prospects throughout the week and weekend.
• Provide prospective tenants with rental applications that are compliant with fair housing laws.

Tenant Screening and Selection

• Perform a background check to verify identity, credit history, rental history, etc.
• Grade tenant according to pre-defined tenant criteria: credit score, criminal history, and eviction records.
• Inform tenants who are not qualified.

Tenant Move-In

• Draw up leasing agreement.
• Review lease guidelines with tenant and owner regarding things like rental payment terms and required property maintenance by both parties.
• Ensure all agreements have been properly executed.
• Provide tenant opportunity to preform detailed move-in inspection verifying the condition of the property prior to move-in.
• Collect rent.
• Collect and hold security deposit.

Rent collection

• Receive each month's rent, tenant portal set up.
• Filing eviction on late payments.
• Enforcing late fees.
• Filing in small claims when needed.
• Filing liens when possible.
• Coordinating with law enforcement to remove tenant and tenant's possessions from unit. 
• Refer owner to a qualified attorney when necessary.
• Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.

Inspections

• Perform periodic inspections (inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.
• Send owner periodic reports on the condition of the property.

Financial

• Provide accounting monthly by the 10th of every month.
• Detailed documentation of expenses.
• Maintain all historical records (paid invoices, leases, inspection reports, warranties, etc.).
• Provide annual reporting, structured for tax purposes as well as required tax documents including a 1099 form.
• Refer owner to CPA as necessary for relevant tax deductions related to their rental property.
• Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses.

Maintenance, Repairs and Remodeling

• Establish a preventative maintenance policy to identify and deal with repair needs.
• Provide a network of licensed, bonded and fully insured contractors who have been vetted for good pricing and quality work that is up to code.
• Assign jobs to different parties (handyman and professional contractors) based on who will do the best job for the best price.
• Maintain outdoor areas (typically the tenant's responsibility in single family homes).
• Availability 24 hours a day for emergency repairs via online portal and/or telephone.
• Larger renovation or rehab projects.
• Prepare preliminary cost estimates.
• Get multiple independent bids for the work when necessary.
• Oversee and inspect contractors work.

Tenant Move-Out

• Inspect unit and fill out a report on the property's condition when the tenant moves out.
• Provide tenant with a copy as well as estimated damages.
• Return the balance of the security deposit to the tenant.
• Forward any portion of the owner's portion of the tenant deposit to the owner or hold in owner reserves for repairs.
• Coordinate cleaning unit and perform and needed repairs and/or upgrades.
• Coordinate re-key of locks when necessary.
• Advertise the property on the market for rent.



Businesses need to be dependable, creative and efficient in order to succeed. Why not expect the same level of service from your property managers? Our commercial property management services deliver unparalleled results.